Upswing Resources

Resources To Help You Impact Student Retention

As your higher education retention partner, Upswing provides customized data reports, success-center support, and retention strategies to fit your unique needs. See more information about Upswing and learn more about our data and retention strategies by viewing these resources.

Coach Verification & Training

Learn more about how Upswing hires, trains, and monitors coaches.

Tutoring Subject List

See a list of the subjects available for online tutoring.

Andrew College Case Study

View an in-depth case study about Upswing efficacy on student grades.

UTPB Case Study

Read about the use of online tutoring to reduce admin workload.

Upswing Coaches Factsheet

Learn more about the value of Upswing's network of coaches.

Upswing Datasheet

Learn more about the data, analysis, and reporting Upswing can provide to your school.

Webinar: Integrating Support Services and Data

Access the recording of the higher education data integration webinar here.

Student Retention E-Book

Read about the importance of student retention and analytics for your school.

Virtual Learning Room Datasheet

Take a tour of the features in the virtual learning room.

AskUp User Guide

Learn how to get started using AskUp.

Implementation Timing White Paper

View data-backed insights on the best time to start a retention program.

Sample Data Proposal

View a sample of the advanced analytics and predictive data reporting available to Upswing partners.

Bringing Your Own Tutors Online White Paper

Discover data-backed insights on the value of bringing your own school tutors online.

Webinar: Combining Asynchronous and Synchronous Tutoring for Student Success

View a webinar recording to find the best online tutoring options for your school.

Addressing Financial Stresses for Minority Students with Chatbots

Learn how colleges can help to alleviate financial stressors for minority students.

Assessing College Student Financial Stressors through Chatbots

Discover the common finance-related stressors that college students face and how to proactively address them.

Assessing College Student Sentiment of Academic Advising with Chatbots

Find out how college students perceive adacemic advising and how to clearly communicate advising to students.

Augmenting Class Instruction with Chatbots

Insghts into how colleges are using text messages to reinforce course deadlines and deliverables.

Best Practices for Engaging Students with Chatbots

Insights into what works well when engaging students through text meggasing and what their preferences tell us.

Capturing Mid-Semester Student Sentiment with Chatbots

How colleges are able to build in checkpoints to gauge student sentiment during the semester with text messaging.

Connecting Students to Tutoring through Chatbots

Learn how colleges are leaning on chatbots to connect students with the right academic resource at the right time.

Identifying College Dropouts with Chatbots

Discover how colleges are building communication bridges with students in order to identify student dropout sentiment earlier.

Identifying Student Exam Sentiment with Chatbots

Understand how colleges are utilizing chatbots to better prepare students for exams and assess student sentiment after exam completion.

Identifying Student Expectations of College Chatbots

Learn what students are expecting when engaging with their college through text message and how to best meet their needs.

Improving FAFSA Completion in College with Chatbots

Find out how colleges are improving the FAFSA application rate and reducing summer melt through text messaging chatbots.

Improving the Clarity of College Communication with Chatbots

Explore what colleges are doing to clarify college communication between administration and students.

Increasing Awareness of Academic Advising via Chatbots

Read about how colleges are increasing student awareness of who their advisors are, when they're available, and how to reach them.

Optimizing Text Message Interaction with College Students

Explore the best practices when interacting with student through text messaging - the times, topics, and tones that work best for engaging students.

Preparing Students for Standardized Tests with Chatbots

Discover how high schools and colleges are preparing students before and after standardized tests to maximize outcomes.

Utilizing Chatbots for College Emergency Alerts

Learn how colleges can use chatbots to ensure timely access to important emergency alert information.